Consumer Social Media Account Director
About us
We’re Tangerine – a team of over 100 talented content creators, digital planners, creative strategists, designers, account handlers and much more. We exist to help brands solve problems, think differently, be more influential and connect with people.
Our vision is to be the specialist communications agency that top brands want to work with and the most talented people want to work for.
Our culture is really important to us in achieving that vision. We all share a passion to be the best, deliver meaningful work and push the boundaries. We encourage our people to think freely and push creativity, continually testing and learning. All of which means our clients get the stand-out they want and our people get to show how talented they are.
And as the first agency in the UK to become employee-owned (in 2017), we all have a real say in how our business is run and we all contribute to creating an environment where we and our ideas can flourish. It also means we put a lot of thought and investment into internal programmes, to make sure we can support each other’s wellbeing. This supportive culture and our generous package of benefits and employee initiatives is why people love to stay with us and grow as part of our agency.
The Role
As an Account Director, you will be working closely with your account head to advise and steer market-leading brands, specifically our key social account, in an environment and with a team that will help you reach your potential and support you in your growth.
Specifically, your responsibilities will include:
Client Relationships
Cultivate strong relationships with clients, providing counsel on marketing and communications strategies including PR and social media and how to amplify content through paid.
Immersing yourself within the client’s businesses, proactively becoming an integral part of the client’s marketing team
Ensure clients understand Tangerine’s services, maximising growth opportunities.
Strong Delivery
Work with the wider team to craft and deliver winning communications strategies to match client briefs.
Act as a champion for strategic, creative communications for your team that delivers both the client’s brief and KPIs.
Ensure a high quality of innovative and forward-thinking work is delivered to client timescales.
Team Management
o Manage a team of communications specialists, acting as a mentor and a coach for the day-to-day operations, with the support of the Associate Director.
o Work closely with other leads on capacity planning, people development and team training.
You should apply if….
You thrive in the agency environment, enjoying the creative challenges, fast pace, and thrill of seeing your strategies brought to life
You, ideally, have several years’ experience leading a variety of accounts across multiple sectors
You are experienced in running campaigns that span earned, shared, and owned media, with an in-depth knowledge of traditional and social media landscapes
You have experience in influencer engagement and both internal and external stakeholder management
You are familiar with agency client management and comfortable managing, motivating and guiding teams, nurturing talent internally
You enjoy crafting organic and new business proposals from small projects to bigger and wider communication strategies
What we offer
An annual tax-free profit share
A healthy annual training budget supported by our Homegrown training skills development programme
A generous holiday scheme including your birthday offWellbeing day off once a quarter
Late start/early finish once a quarter
Agile working
Flexible public holidays
Health Insurance
Charity, Wellbeing and Social events
Interest-free loans
Enhanced dependents /maternity/paternity/sick pay
121 coaching and mentor
We are committed to fostering a diverse and inclusive workplace were everyone can thrive and help enhance the way we work through their unique perspectives and experiences.
Please get in touch to discuss any assistance you may require with our application process.
Direct Applicants only
Send your CV and salary expectations and we’ll be in touch
- Department
- Consumer
- Remote status
- Hybrid
About Tangerine
We are a team of 110+ entrepreneurs, experts in our respective fields. As former journalists, award-wining creators and data specialists, we know what it takes to put your brand in the moments that matter and we make it happen.
Fiercely independent and employee-owned we care about doing the right thing, which is why we’re generous with our time, support and benefits for our teams, clients and the industry.